Onboarding is usually seen as the very first step in every employee’s journey in a company. This is where they learn the essentials of their job, the work culture of the company and the expectations they have to meet. For any new recruit, adjusting to all these changes can be quite intimidating. In fact, it has been observed that The first week in a new job is when 33% of new employees decide whether to stay or go.
We often see that employees are most productive in the first few years of their job. Their excitement falls very quickly with time. This can be attributed to the “high” of a new job which gradually wears off with time. As the stage where everything is ‘new’ and ‘shiny’ passes, the levels of enthusiasm drop, finally resulting in a loss of interest in work.
A recent study presented by Frank Germann, assistant professor at Mendoza College of Business, found out that more than 25% of CEOs in the world had a Marketing or Sales background.
Companies are spending billions of dollars to train their sales team. However, we often find our customers at SmartWinnr complain that they have little clarity on the effectiveness of sales training and find it difficult to correlate sales training with actual performance. This seems to be a pervasive problem.
Every day we come across instances when we need our team to remember information to do their jobs effectively. Sales representatives have to remember tons of features of the many products they sell. Bank tellers have to remember the different steps to successfully identify a suspicious large currency transaction. Any knowledge-intensive job requires people to retain crucial information and apply them in different situations.
Companies spend a lot of money on sales training, and rightfully so. A well-trained sales force is a high performing sales force. However, with increased investment, sales leaders are asking about the impact and effectiveness of the trainings. Are we getting it right with our sales training? Are we happy with the ROI on our educational investments in sales?
Developing new sales reps has been a challenging task for any sales-focused organization. Though organizations hope to recruit reps who can start selling right from Day 1, the reality is far from that. Even a seasoned sales rep needs time to understand your company, products, customers and competitors.
Over the past few years, gamification has become a much talked-about approach towards increasing engagement. From Nike’s Fuelband to My Starbucks Rewards, gamification is being used in every situation as a positive motivational tool. But did you know that gamification approach can really supercharge your sales team’s performance? Let us see how.
Millennials are the generation who were born between 1980 and 2000. We hear a lot of discussion about how the millennials are different as a customer segment and what companies should do to attract them. Equally important is to realize that they are joining the workforce in vast numbers and will definitely shape the world for years to come.
Every organization wants their sales people to be more effective – which means closing more sales in shorter time. But in most organizations, sales reps have to spend significant time doing administrative activities – valuable hours which could have been better spent selling to customers. Sales reps are understandably not too happy about all these administrative tasks and information that they have to fill in different applications.
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