Availability
SmartWinnr is deployed on AWS. S3 Standard is designed for 99.99% availability and Standard - IA is designed for 99.9% availability.
Scalability
The SmartWinnr system scales automatically based on load, thus assuring a highly scalable solution even under high concurrent user load.
Backup Management
We take regular snapshots of data volumes and store in Amazon S3. We periodically restore backups to check the integrity of the backed-up data.
Disaster Recovery
We store the image of the EC2 instances in Amazon S3 as an AMI (Amazon Machine Image). In the unlikely case of an availability zone being down due to any major event, we can create new instances of the EC2 servers from the AMI and we can attach the data from the snapshot to create a fully restored, functional application.
Data Center Security
Data Center Security Amazon employs a robust physical security program with multiple certifications, including an SSAE 16 certification. For more information on Amazon’s physical security processes, please visit aws.amazon.com/security.
Encrypted Transactions - Data at Rest
All application data are stored in encrypted AWS EBS volumes. Data at Rest is encrypted.
Encrypted Transactions - Data in Motion
All communications with the backend servers are encrypted with HTTPS. The connection uses TLS1.2. We support forward secrecy and AES-GCM, and prohibit insecure connections.
Single Sign On
Users can login to our apps through single sign on through your enterprise LDAP/Active Directory.
Authentication
Users can login to the SmartWinnr application only on successful authentication. Enterprise can set their own rules regarding password complexity etc.
Authorization
Users get access to system resources through defined roles. Access to information in the system follow the principle of least privilege.
ERP Integration - Salesforce.com
We provide custom API's for direct access between SmartWinnr and Salesforce.com. Our API provides full access to all of our core datatypes, giving you full flexibility to implement whatever integration makes most sense for your business.
Integration with Other 3rd Party Systems
We provide a robust, secure, modern RESTful web services API, allowing you to easily automate data transfers to other third-party systems.
LDAP/Active Directory Integration
SmartWinnr is fully integrated with LDAP/Active Directory for seamless authentication and authorization.