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On-demand webinar · Hosted by LTEN

How Did Boston Scientific Drive 100% AI Role Play Adoption?

Sean Rogers of Boston Scientific talks with Shiladitya Mallik of SmartWinnr about how his team rolled out AI Roleplay, from winning over leadership to building the first scenario.

Recorded Fri, Oct 9, 2026 · 34 min · Hosted by LTEN · Sponsored by SmartWinnr

Shared with permission from LTEN.

Key takeaways

01

Win leaders over with short teasers

Skip the 30-minute vendor demo. Sean suggests 15 to 30 second teasers built on your own company's content.

02

Roll it out in stages

Don't just drop AI Roleplay on someone's desk. Some reps don't use ChatGPT yet, so build up in steps.

03

Make the first one low stakes

Reps started with a short teaser video and a casual get-to-know-you roleplay before any graded ones.

04

Plan about a month for the first scenario

The first AI Roleplay took three to four weeks. New ones now take a week and a half to two weeks, plus two or three rounds of tweaks.

05

Build it with marketing, sales training and the field

No single person can build these alone, and working together keeps the messaging consistent.

06

Recreate where reps really meet physicians

Coffee shops, dinners, cath labs, hospitals. Build the setting into the scenario.

Highlights

Short clips from the session, each under a minute.

Speakers

Sean Rogers

Sales Development Specialist, Boston Scientific

Shiladitya Mallik

Co-founder and Chief Business Officer, SmartWinnr

Hosted by LTEN, the Life Sciences Trainers & Educators Network.

Planning an AI Roleplay rollout?

We’ll show you AI Roleplay with a scenario close to what your reps face. Then we’ll talk through what a first stage could look like for your team.